Build a foundation for agility, growth, and resilience.

Why Your Operating Model Needs a Rethink

In a world of constant disruption, most businesses struggle not because of weak strategies — but because of outdated operating models.

We help you reimagine how your organization runs — across processes, people, platforms, and governance — so you can move faster, stay aligned, and scale smartly.


What We Do

🔄 Target Operating Model (TOM) Design

  • Map your current state and define the future-fit TOM

  • Align structure, workflows, metrics, and tools with business goals

  • Modular, scalable, and cloud/AI-ready by design

🧭 Operating Model Health Check

  • Rapid diagnostic across 7 key levers (Org, Process, Tech, Talent, etc.)

  • Identify misalignments and transformation blind spots

  • Actionable insights in just 2 weeks

🌐 GCC and Shared Services Strategy

  • GCC operating models aligned to enterprise value streams

  • Enable innovation, not just cost savings

  • Talent architecture and agile delivery centers

🧩 Change Enablement

  • Embed governance, KPIs, and leadership cadence

  • Build buy-in and capability across levels

  • Coach teams to operate within the new model


Our Operating Model Blueprint Covers:

  • Org Design – Structure, roles, spans & layers

  • Ways of Working – Agile, hybrid, or bespoke

  • Technology & Automation – Systems that scale

  • Governance & Metrics – Clarity on ownership & outcomes

  • People & Skills – Talent aligned to value

  • Customer Journeys – Operating around what matters


Why AcusBus?

  • Deep cross-industry experience in TOMs, GCCs, and digital operating models

  • Strategy meets delivery: We go from design to enablement

  • Proven frameworks, rapid value


Let’s Co-Design Your Operating Model

📅 Book an Intro Call

📄 Want a Sample Blueprint?
👉 Request Our TOM Canvas → Contact Us